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Getting religion with the iPhone

Jul 6, 2007, 03:26 PM | by Chris Willman

Categories: Trend Watch, Web/Tech

Iphone_l "Here's your new life," said the Apple Store clerk, beatifically, handing me the little black bag with my hot-off-the-FedEx-truck new iPhone. The comment was supposed to warm my heart, but I felt a slight chill. I'd just been thinking in line about how waggish bloggers had long since dubbed the long-in-coming device "the Jesus Phone," so the clerk's sendoff got me wondering what level of spiritual commitment I'd just made. I felt a little like Tom Cruise, finally graduating from the highest level of Scientology (and like I'd paid nearly as much for the privilege). When I ported over my old phone number from my previous carrier, would I also be automatically ported over from my previous religion?  My paranoia was compounded when I got home, activated the thing, hit the "weather" button on the opening interface, and for the longest time couldn't find a way to bring up a forecast for any place other than "Cupertino." Perhaps, in the fine print about the two-year agreement, there'd been something about having to pack up one's home and actually move onto the cult grounds.

As I walked out onto a crowded Colorado Blvd. in Old Town Pasadena, though, I felt nearly as enviable as Tom Cruise for a few fleeting moments. Now, back in the '90s, I once bought a sporty lemon of a car after reading the assertion on a message board that with this automobile I would "have to beat the chicks off with a stick!" — an assertion I soon learned contained some margin of error, depending on the driver. (It was probably  a bad sign that I was taking advice from someone on the soon-to-be-defunct Prodigy dial-up service, and that the celebrity spokesman for my soon-to-be-defunct Eagle Talon was Greg Kinnear. I digress.) Believe me when I tell you, anyway, that with your new iPhone, you might actually require just such a mythical baton for protection, if by "chicks" we mean paunchy middle-aged guys named Phil. I did also get my share of attention from the coveted younger-female demo: Wandering into the 21 Choices Yogurt shop across the street from Pasadena's Apple Store, I nearly managed to shut down service entirely as the entire line of 20-ish female employees stopped what they were doing to fawn over the shrinkwrapped box. Not since I'd gone out riding in a limo with Bono on Sunset Blvd. a decade and a half ago had I inspired quite so many jealous (maybe hatefully jealous) stares.

I would like to report that, once I got it home, the buyer's remorse and backsliding set in — no Cupertino Kool-Aid drinkers here, no sir — and that I set my bank account aright by returning it (with a restocking fee) after my test run. But it is with some financial bittersweetness that I tell you I did learn how to change the weather setting to Los Angeles, and that, after 72 hours, I love the iPhone almost as much as life (not to be confused with iLife) itself. Which isn't to say that I, like everyone else, didn't find a drawback or three to drive me crazy. There's a reason why "three and a half stars out of four" has become the default review.  For anyone considering making the leap, let me go through a few of the features, perhaps hitting some angles that some of the more tech-oriented reviews might have skipped. (And I am certifiably a non-techie; my only previous "smartphone" was a Sidekick, and, as they say, how smart could it be if Paris Hilton had one?)

The smudge factor. "Touch screens — they're not just for airline self-check-in kiosks anymore." That might not be such a catchy slogan for Apple, but after spending some time with the iPhone, with the design malleability an almost completely buttonless interface offers, you may be ready to consign physical keypads back to the 20th century. Or not. This is probably not a phone for the truly anal-retentive, since the very nature of the thing is that you rub your greasy fingers across it all day long. And trust me: your fingers are greasier than you think they are, even if you're no KFC regular — something that'll quickly become evident once the sun reflects off it a certain way and you realize the device you were working so hard to keep pristine is, from moment to moment, a CSI investigator's dream come true. For those of us used to telling our children to keep their dirty mitts off the TV screen, there's something that just seems wrong about that. The iPhone will affect any number of personal lifestyle changes, and the first one for me is this: Suddenly, I'm an obsessive-compulsive hand washer.

But if you've learned to love the diminishing use of actual buttons on later-model iPods, you'll learn to love it here. The on-screen virtual keyboard does have a learning curve, to be sure. At first, even the daintiest typist will probably feel like he or she has thumbs bigger than Shrek's. But after a couple of days, I'm typing with two thumbs at about three-fourths the speed I used to on my Sidekick. (I'm feeling rather cocky about it, in fact — anyone want to challenge me to a WPM tournament?) The only really bad news here is that the keyboard only expands to fit the horizontal width of the phone when it's in web mode, which is great for typing in URLs and such; when you're doing e-mail, though, it stays in vertical mode, meaning the keys are even smaller. The limited use of the wider virtual keyboard has been a constant complaint on message boards, so expect Apple to use future software updates to allow the phone to go into "widescreen" mode in other applications.

The opening interface. No complaints whatsoever here: This is Apple's simple brilliance at its best. You get 16 introductory icons as "buttons": Phone, e-mail, Safari Internet browser, and iPod are the critical four on the highlighted bottom panel, with the remainder on that bright opening grid including such obvious go-tos as calendar, photos, and camera… and such not-so-obvious choices as stocks, weather, Google Maps, and YouTube. Speaking of which...

Stupid cat tricks, on the go. The iPhone is the result of the greatest minds in technology putting their heads together to solve the number one unserved need of cell phone users: the ability to watch that OK Go video with the treadmills while standing in line at the post office. YouTube is pretty much the only source of streaming web videos, since the device's Safari web browser doesn't support the Flash format, and Apple got YouTube to convert many of their clips to an iPhone-friendly protocol. It's hard to predict which YouTube videos you'll be able to view and which you won't. I did a search on my favorite artist, Elvis Costello, and came up with nothing on the phone, versus the myriad amount I would find doing a similar search on YouTube on my laptop. So then I did a search on Duran Duran, the favorite band of one of my editors, and instantly came up with clips of them performing at the previous week's Princess Di tribute concert. But toilet-flushing cats? Readily available, and that surely, we can all agree on while waiting for stamps.

GPS, Scheme-PS. Who needs it? For me, Google Maps counts as a killer app on the iPhone. For others, it may not, since you can already access mapping systems on any smartphone with web access. But the iPhone has set it up in such a brilliant way, you'll swear you were using GPS. The "button" is on the opening interface; just type in the addresses and not only do you get map and satellite overviews of your route, but sequential lists of turns and mini-maps. You can also quickly zoom in on a satellite view of your house, of course. (Cue Robert Blake in David Lynch's Lost Highway: "As a matter of fact, I'm there right now!")

The entire Web, on the head of a pin. That's kind of what it looks like, when you call up a particularly busy web page; the entire width of the page shrinks to fit the screen, which may involve microscopic type. But to zoom in on an area of a page, you start with your thumb and forefinger together on a desired area, then spread them out; to zoom out, you pinch them together. Depending on the web page, it can be a little bit like scanning a newspaper with a magnifying glass. But DIY sizing beats any other method of browsing I've seen on smartphones, which usually put you through a lot more unnecessary scrolling to find whatever you're looking for.

Instant messaging. There is none. For some of my fellow (former) Sidekick users, this will be a deal-breaker, as it nearly was for me. If you're young enough that you use AIM constantly to keep up with your social network, you might hold off on the iPhone for a while. It stopped being a stumbling block for me when I realized that days go by where my wife is my only real IM partner, and that a lot of my incoming instant messages amount to: "Dinner is getting cold. Where are you? Please tell me you didn't stop at Amoeba Records on the way home from work." For that, I can probably use the phone's standard SMS text-messaging system, which is set up with balloons that resemble a live chat interface.

Will Apple add instant messaging to the iPhone in a future software update, as they easily could, or do they have no intention? Hard to tell. When the Wall Street Journal's Walt Mossberg asked Steve Jobs about this and a few other missing popular applications, Jobs replied: "I will say that the iPhone is the most sophisticated software platform ever created for a mobile device, and that we think software features are where the action will be in the coming years. Stay tuned." Which could mean: Yes, we just couldn't get IM-ing together in time for the launch, or no, AT&T demanded we leave it off so people end up paying extra for unlimited text messages. Asking Steve Jobs about what may or may not be made available on the iPhone in the near future is like consulting the Magic 8-Ball: "Reply hazy. Try again." "Concentrate and ask again." "Better not tell you now." "Ask again later." If only you could shake his head in frustration till you finally get a "Signs point to yes."

The advent of talkies. Not only does the horizontal screen make watching widescreen movies less of a squint than they were on previous iPods, but there's a built-in speaker. So if you forget your earbuds, or just want to share that hilarious episode of According to Jim with a friend and don't have an audio splitter handy, now you can enjoy the soundtrack in the open air. The sound for videos and movies is actually better than the sound when you put the headset to your ear for phone calls, which requires turning the volume up as far as it'll go. But you were expecting subwoofers in something not much thicker than the credit card you depleted to buy the thing?

Eternal life. Not included, at least in version 1.0. What kind of self-respecting Jesus Phone is this, anyway, without the guarantee of a great hereafter, kingdom come, promised land, streets paved with gold and/or with no name, et al? Asked by Walt Mossberg if the promise of a blissful eternal rest might be included in future updates, Steve Jobs replied, "I will say that the iPhone is the most sophisticated software platform ever created for a mobile device, and that we think software features are where the action will be in the coming years. Stay tuned." Until then, hallelujah anyway, and please pass the deliciously fruity concentrated beverage that I swear isn't what you think it is.


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daisyj Sun, Jul 8, 2007 at 11:25 PM EST

Just tried my friend's iPhone last night, and I've gotta say, I was pretty impressed. The interface was really intuitive and the screen was sharp enough to read things even when they were tiny and, basically, I thought it was a lot of fun.
Five hundred dollars worth of fun? I'm not sure about that, but it's definitely a cool toy.

Chris Willman Sun, Jul 8, 2007 at 04:58 PM EST

Phil: You can definitely make your own playlist of what you want on your iPhone. What you have to do (after you've made the playlist[s] you want) is plug your iPhone into the computer, wait for the syncing interface to come up, uncheck the box that says sync all music, and individually check the different playlists you want on there. Yes, it's a bit of a reality check when you realize that your entire collection won't fit. But you can select what will go on there--the iPhone only does it for you when you opt for your entire library and it won't fit.

Tom Strong Sun, Jul 8, 2007 at 04:39 PM EST

All Youtube videos are being converted and will be ready by the fall. The entire collection.

Phil Sun, Jul 8, 2007 at 04:11 PM EST

Ok, so I spent almost all afternoon uploading some of my cds and buying some stuff off iTunes for my friend whose dad bought her & her brother both iPhones for thier bdays this week. I spent about $90 on iTunes purchasing various albums & tracks & then uploaded maybe 7/8 cds of my own into the iTunes near empty library on her dad's computer & then synced her new iPhone with the library to add all the music i had just bought & uploaded myself. WELL...Not only did not all of it fit, but iTunes didn't even allow me to create my OWN playlist of the songs I really wanted on the phone versus what actually fit. It PRE-selected the tracks for me!! Mind you the whole process of purchasing, uploading, then SYNCing all the tunes into my friend's phone, took almost 3 hours & 273 tracks later (I do know a thing or two about music & computers!). Yes, my friend loved me long time, but I can't help but wonder what is going to happen when she goes back to FL & wants to replace some of the songs on it?

xanthrope Sun, Jul 8, 2007 at 01:36 PM EST

Peter,what are the manufacturers and model numbers of these phones that blow the iPhone out of the water? I'd like to check into their arrival to these shores.

Some people like to flaunt their affluence and discriminating taste others their thriftyness and possession of special knowledge or just rain on others parades to make themselves feel better.

t-fal Sun, Jul 8, 2007 at 10:56 AM EST

i'm considering it because my contract with Sprint is up, I was going to switch to Cingular/AT&T anyway and I'm the last person on earth that doesn't have an ipod. I know I'll end up spending $200-$300 on a smartphone (i paid that for my Treo and it sucks). If i bought a smartphone and ipod, the total would be around $500 anyway. That doesn't makes me a "hipster" or someone who's been fooled by good marketing.

ProgGrrl Sat, Jul 7, 2007 at 09:09 PM EST

I just played with one of these yesterday, and the lack of compatible YouTube vids is a complete deal-breaker for me. I did several searches for the types of vids I look for, and got a bit fat NADA. Waiting for iPhone 3.0 or whatever. It is a gamechanger, though, I'll give 'em that.

Emperor Norton Sat, Jul 7, 2007 at 08:07 PM EST

You know what's fascinating to me is that we're getting punked to buy more and more stuff to do - what, exactly?

Listen to music? Surf the web? Get directions? Make a phone call? Watch TV? Read e-mails? Except for the phone calls and directions, none of these things is gotta-have-it-now important.

It seems to me that we're all sort of happily becoming overworked, overstimulated, hypermarketed cogs in the new millenial machine. With the attention span of a 10-month old Golden Retriever.

It's great for employers, and for Apple and Bill Gates (and TimeWarner, ahem). But is it good for us?

I'm just asking.

Tanya Sat, Jul 7, 2007 at 08:20 AM EST

Nunya: I had to read that twice, too. He said 'I'd like to say I returned it, BUT...'

nunya Fri, Jul 6, 2007 at 11:34 PM EST

....so wait...this blogger wrote this whole article on the iPhone and then returned it? what's the point?

e4ia Fri, Jul 6, 2007 at 11:32 PM EST

One of the smartest things Apple has done to increase the "want" factor is to put several of these phones on display to play with at all the Apple stores. Except for making phone calls, these display models let you try out most of the features including internet access. I was one of the nay sayers until I went in and started playing with one. Now I can't wait to get my hands on one of my own.

pitchmiester Fri, Jul 6, 2007 at 08:23 PM EST

HA HA HA HA HAHAHA - hope the battery doesn;t die - per MSN - Users would have to submit their iPhone to Apple for battery service. The service will cost users $79, plus $6.95 for shipping, and will take three business days.

The procedure is similar to the one it has for the company's best-selling iPod players, but because some users will not want to live without their cell phones, Apple is also offering a loaner iPhone for $29 while the gadget is under repair.

Can't wait to get my new phone from Verizon for FREEEEEEEEE - BOYCOTT APPLE

daisyj Fri, Jul 6, 2007 at 07:21 PM EST

There's an Apple store in Old Pas now? Huh. Glad to know the frozen yogurt place is still there, though.

Richard Fri, Jul 6, 2007 at 06:01 PM EST

To Jasmine: iBought one. iTouched it. iDied and went to iHeaven. iLove it. iHope this helps.

Tino Fri, Jul 6, 2007 at 05:18 PM EST

Amoeba Records is the best.

sananto Fri, Jul 6, 2007 at 04:24 PM EST

whew! thanks Peter. you make me feel better about not having an iphone. I have to admit I've been mulling it over but price,smudge factor & leaving tmobile after 7 years of great service were holding me back

Jasmine Fri, Jul 6, 2007 at 03:51 PM EST

ANYBODY OUT THERE OWN ONE OF THESE THINGS? IS IT WORTH THE MONEY?? I NEED ANSWERS!!!

Jason Fri, Jul 6, 2007 at 03:44 PM EST

To the reviewer: I don't think you understand GPS. It means never having to type in your current location. There is no way Google Maps alone will make you "swear you were using GPS"

Jeff Holland Fri, Jul 6, 2007 at 03:40 PM EST

I'm fairly certain the comparison was facetious, being as both "religions" are dubious in nature.

J R Fri, Jul 6, 2007 at 03:30 PM EST

Thank god someone else hates that Mac Guy!!! Justin Long is just so painfully too cool for school. It's almost like peer pressure. "All the cool kids are smoking/buying Mac's"

And the iPhone is an overpriced ad campaign that doubles as a so so phone and a mediocre Ipod.

Peter Fri, Jul 6, 2007 at 03:26 PM EST

When you start comparing phones and religion, you sir are a hipster moron. Sorry, no way around it.

And it's not "possibly". There was an entire CNN article a year back about how Japan and Korea just went "meh.." when they saw the iphone, since their phones already existed with stronger capabilities.

When you buy into this hipper than thou, mac guy doofus crap, you become a sheep.

It's like trying to rebel by getting an earring. Ooo...it's so edgy that everyone is doing it!

tiamria Fri, Jul 6, 2007 at 03:11 PM EST

Nice review, thanks. It's helpful to get the opinion of a non-techie. I think I'll wait for the price to go down a few hundred dollars... :-)

Jeff Holland Fri, Jul 6, 2007 at 03:10 PM EST

Hi, Peter. You've made an interesting (if vague) point regarding the possibility of other companies, at some point in time, importing a maybe cheaper version with hopefully stronger capabilities. Do you think there was a way of doing this without calling the writer a "hipster moron"? By needlessly attacking the poster, rather than constructively commenting on the post, your own opinion seems a little weaker as a result.

Vinny Fri, Jul 6, 2007 at 03:05 PM EST

Anyone else feel that the crazy hand maneuvers Tom Cruise pulled out in Minority Report are inline with the crazy finger action used on the iPhone? I do.

Phil Fri, Jul 6, 2007 at 03:00 PM EST

So...just for the record, the iPhone can't produce wine from the world wide web??? haha

Peter Fri, Jul 6, 2007 at 02:47 PM EST

Uhh...IT'S A FREAKING OVERPRICED PHONE!!! WTF IS WRONG WITH YOU PEOPLE????

You know what you can get for the same price? A video ipod with 20 times the hard drive space and better sound quality, and a cutting edge cellphone that's easier to use with better call clarity....and stil have about 100 dollars left over.

So congragulations, your officially a hipster moron.

The Japanese are celling combo mp3/video/web browser cell phones THAT BLOW THIS THING OUT OF THE WATER for half the price. Three times the HD Space, Bigger screens, more smudge resistant.

But you just shelled out (and later returned in a rare burst of sanity) 600 dollars for a logo. Nice going.


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