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Has your cable company ever spoiled your TV show?

Jul 9, 2008, 10:47 AM | by Michael Slezak

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Lawandordersvu Mariska Hargitay's facial expression in this screengrab taken during last night's (admittedly awful) episode of Law & Order: SVU pretty much says it all: "Thanks, Comcast, for giving away the beginning, middle, and final 'shocking twist' right there in your one-sentence episode description."

Riddle me this, PopWatchers: Has this kind of heinoustry ever happened to you?

Kirsten Thu, Jul 10, 2008 at 03:24 PM EST

x302, I TOTALLY agree about SciFi's previews. I try my best to not watch them, but they gave away about the first 35 minutes of the BSG midseason finale. It completely bummed me out.

Mimi Thu, Jul 10, 2008 at 03:15 PM EST

Jennifer: I work at a newspaper and have a blog on our Web site and I have jerks like that David guy comment on mine all the time. Seems like some people have nothing better to do their time than demean others.

sarah Thu, Jul 10, 2008 at 03:02 PM EST

My info thingy told me that one of the characters on Swingtown is going to have an affair. SO annoying!

Ben Thu, Jul 10, 2008 at 11:11 AM EST

Yes, it does that with the Young & the Restless. The title of the show is always what is the big "cliffhanger". Totally gives it away.

anonymous Thu, Jul 10, 2008 at 08:48 AM EST

Never had that problem, but once, when I still enjoyed ANTM (thanks, Tyra, for crossing the line between cheesy and farcical), it played the entire show...without sound. At least they were reruning them on Sundays at the time.

Brian Thu, Jul 10, 2008 at 08:04 AM EST

Simple solution: Don't press the "Info" button on your remote, moron. Problem solved.

Nix Thu, Jul 10, 2008 at 03:37 AM EST

ooh, I think I want to see that episode.

Jennifer Wed, Jul 9, 2008 at 11:28 PM EST

Dear David,

Way to take a holier than thou attitude with an entertainment blog. Hope tomorrow goes better for you or do you need to feel superior where ever possible?

Dipshit.

David Wed, Jul 9, 2008 at 10:58 PM EST

Dear numbskulls at EW.com, FYI -- Comcast, Verizon, Time Warner, DirecTV, Cox, Dish Network, WOW, RCN, etc., all purchase the same guide data from pretty much the very same companies. So your provocative headline is misplaced, since a viewer would have a comparable experience no matter who his multichannel video provider is. (A legitimate news gathering organization would have learned this in the course of their reporting, but what else should we expect from a top-notch reporting outfit like yours?) SMB.

deg Wed, Jul 9, 2008 at 10:21 PM EST

Recently started watching Buffy on Hulu (Better late than never). I've had to start actively avoiding their capsules -which pop up when you roll over an episode and appear at the top of the page when you load an episode- because they generally give away the entire plot.

x302 Wed, Jul 9, 2008 at 07:50 PM EST

Scifi is bad! you wait all week to watch a show and when it comes on, the channel will pixelate-leaving all kinds of dead spaces in the show.
The space channel gave away the four of the final five in BSG before the third season finale aired-commercial promoting season four.

Rebekah Wed, Jul 9, 2008 at 04:08 PM EST

It happens all the time. I remember that SVU episode specifically. I new about the football player before he even showed up. A brief premise is ok, but don't give it away!

JB Wed, Jul 9, 2008 at 03:44 PM EST

Comcast does this all the time and it is really annoying.

Carl Wed, Jul 9, 2008 at 03:41 PM EST

Kai--I was about to make the same comment. I hate it when subtitles revealing important plot point suddenly get covered by a promo for some lame other show. It often sours me on watching that show, or any other one on that network, which I'm sure isn't their intent, so why do it? Arrrgh!

By the way, I think I'll be laughing all day at Alvin's comment: "Tiny Holly Hunter, you git now -- I'm tryin' to watch my stories!"

Delilah Wed, Jul 9, 2008 at 03:35 PM EST

My favorite is my cable company gives reviews of movies: "A lame comedy featuring....." was how it described one upcoming movie. Who's opinion is this? And why are they giving it to me?

Kai- Wed, Jul 9, 2008 at 02:56 PM EST

My favorite is when they promote another show in the bottom corner and it covers up the subtitles of the show you are watching so you have no idea what was said, etc.... It has happened more than once for shows like Lost. I've also learned to avoid all Law & Order episode information on my Time Warner guides, because they usually tell you who ends up being on trial.

ComcastCares1 Wed, Jul 9, 2008 at 02:47 PM EST

Thanks for the feedback. I will make sure this is communcated to the appropriate network/department for evaluation.

Best Regards,

Mark C.
Comcast Corp.

Joanna Wed, Jul 9, 2008 at 02:20 PM EST

I've got one better -- the cbs.com Web site ruined the mystery of the CSI episode written by the guys from Two and a Half Men. I pulled up their episode recap and they gave away the murderers in the second sentence. How stupid can you be?

RedAngel Wed, Jul 9, 2008 at 01:31 PM EST

Wow. Never had this problem with my cable provider yet. Really takes the wind out of those "BIGGEST! EPISODE! EVER!" howls that you can count on every so often.

Wed, Jul 9, 2008 at 01:20 PM EST

DirectTV has gone in the opposite direction at our house. Far from giving us major spoilers, the satellite company frequently says only the premise of the program - such as "Marge and Homer raise Bart, Lisa and Maggie" on the Simpsons - not even a description of the specific episode. I could use a few spoilers in such a case!

KateDFW Wed, Jul 9, 2008 at 12:14 PM EST

Not only the cable companies do this but the cable channel "spoil" their own shows. I was watching Weeds Monday night and the end of the show had one of those "gotcha" moments that you aren't sure how it will play out or if the characters will live. As the credits are rolling Showtime shows next week previews with the character in question, alive and well. Thanks alot for spoiling it for me!

strickens_girl Wed, Jul 9, 2008 at 12:12 PM EST

When I first switched to Comcast, it would cut out for 2 minutes at the same time every night. The worst part is that it was from 9:57 to 9:59. It went on for two weeks with me emailing them and calling them until I finally called screaming that I'd had enough with them messing up the endings of my shows. It was fixed by the next day. It hasn't happened since but everyone else in a while it will cut out of a second or two and I'll start reaching for the phone immediately. They probably have me on a crazy lady list somewhere.

Lou Wed, Jul 9, 2008 at 12:01 PM EST

It is so funny you mention this because I was just talking to my friend about this happening several times last week. I was HBO's documentary, Ganga Queen, which revolves entirely around a court trail. While I was watching, I clicked on on the info to see how long it ran and in the description it told me the outcome of the trail. Kind of lost the suspense...

Lou Wed, Jul 9, 2008 at 11:59 AM EST

It is so funny you mention this because I was just talking to my friend about this happening several times last week. I was HBO's documentary, Ganga Queen, which revolves entirely around a court trail. While I was watching, I clicked on on the info to see how long it ran and in the description it told me the outcome of the trail. Kind of lost the suspense...

Leslie Wed, Jul 9, 2008 at 11:47 AM EST

Of course, a lot of shows don't even have a unique episode synopsis at all. Some have the same one for each show. What's up with that? Here is the description for every single episode of the George Lopez show: "A father deals with his insensitive mother in all aspects of his life." I have watched 5 or 6 episodes of the show and that is the description each time. A lot of the syndicated sitcoms especially on Lifetime or Nick at Night have the same generic description for each episode of the same series. Can anyone explain that to me?

aaa Wed, Jul 9, 2008 at 11:42 AM EST

I always click around during commercials and if I'm a little late jumping back to Jeopardy, I miss out on Final Jeopardy because the description of the show stays on the bottom of the screen covering the question! That definitely ruins my viewing experience.

Mr Kitty's Mom Wed, Jul 9, 2008 at 11:41 AM EST

Alvin - you are soooo right...those tiny people drive me crazy - add pyrotechnics to that and sometimes the whole scene is ruined.

Leslie Wed, Jul 9, 2008 at 11:39 AM EST

Also, as far as screen guides go, my problem is not that they give too much away but rather, they cut off in mid sentence (A lot!). Maybe it is a Time Warner Cable problem. The people who write them don't realize how often they cut off which wouldn't happen if they kept the description to just a couple sentences. They try to cram in too much into the little space given. I have had a movie synopsis like this: "A cell phone may be a clue in the murder of a" Murder of who? I don't know. The guide cuts off because they took too much space listing all the actors, the number of stars it gets, etc.

Alvin Wed, Jul 9, 2008 at 11:28 AM EST

I really enjoy it when a character from another show glides across the screen in the middle of a climactic moment and stands on top of a chyron promoting his/her series. I always find myself thinking, "Tiny Holly Hunter, you git now -- I'm tryin' to watch my stories!"

Leslie Wed, Jul 9, 2008 at 11:22 AM EST

What has always bothered me is when a show doesn't start on time and my digital recorder cuts off recording before a show is over so I don't know what happens at the end. This is most often the case if the TV show follows a sports game/match. Sports rarely conclude at the scheduled time. Why can't the geniuses at network programming adjust the scheduled times for sports games since they rarely end when they are scheduled to? Cold Case on CBS is notorious for this. I have had this show actually start anywhere from 15 minutes to 1 hour later than its scheduled start time. I have to set my digital recorder to record 1 hour past the scheduled end of the show just so I can be sure it captures the the last half. If these cable companies know that certain shows always start late, why can't they adjust for that? I have my recorder set to record new episodes only. Why is it not possible to have the recorder start exactly whenever the shows starts whether that is 9 or 9:45?

Elizabeth Wed, Jul 9, 2008 at 11:13 AM EST

Not my shows so much, but I do have some commercials that I enjoy and when the cable provider interrupts them about 3 seconds in to start the commercial they want to show, it annoys me. Especially because its always a PSA from the county or a homely commercial for a local car dealership.

Applejax Wed, Jul 9, 2008 at 11:13 AM EST

FYI- Most of the content for Comcast's on-screen guide and program info comes from TV Guide.

Laura M Wed, Jul 9, 2008 at 11:09 AM EST

Episode descriptions on cable often give away too much, but frankly, TV Guide is much worse at giving away spoilers for episodes in supposedly non-spoiler articles. Seriously, I can't tell you how many times TV Guide feature articles on a TV show have given away major plot points in just the first paragraph of the article - and with no spoiler warnings! And frankly, EW has given away major plot points about TV and film, without warning, in some of their articles too. As a result, I have to make it a practice never to read articles or information (including reviews) about TV shows and films before I see them. Wish it didn't have to be that way.

Henry Wed, Jul 9, 2008 at 10:28 AM EST

DirecTV's descriptions has spoiled a couple of episodes of Lost and Battlestar Galactica for me. Even a show as small as Reaper was spoiled by the descriptions.

Lauren Wed, Jul 9, 2008 at 10:22 AM EST

Um...her face kinda always looks like that.
And yeah, I'm not a fan of preview spoilers. ABC has been notorious for that, especially when it comes to LOST.

Ceballos Wed, Jul 9, 2008 at 10:16 AM EST

I was treated to a spot congratulating Whitney on winning "America's Next Top Model"...during the finale's first commercial break! Fortunately, my girlfrien didn't see or notice the commercial, but it kind of took some drama away for me from what was otherwise a close contest between her and Anya.

Patrick Wed, Jul 9, 2008 at 09:54 AM EST

I never, ever read the comments in the Comcast guide, especially for any Law & Order shows. A good deal of the fun is watching the team track down the perp, and the guide almost always tells you who it turns out to be.

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